Robert Half is searching for an Application Analyst that has in-depth Imanage application/configuration support. This Application Analyst will support a well-known law firm with the monitoring and maintenance of (Imanage). This position is a temporary contract (6 months) that is 100% Remote. Apply Now! Job Responsibilities: Providing day-to-day support, managing end user and service desk issues related to imanage (Document Management System/DMS).Troubleshoot application issues for end users by providing Tier 2 support. Initiate timely corrective action where possible and escalate to Tier 3 support when necessary. Administer the environment through user account management, file/directory management, and scheduled job management. Use a central repository to manage information related to assigned application, ServiceNow.Build and maintain effective working relationships with users, vendors and peers and work effectively in a team environment.